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See it on your device

Screenshot coming soon — Android phone view.
1

Find the original invoice

Open the invoice the return or replacement relates to from your invoice list or the customer’s history.
2

Choose Return or Replace

Select the item(s) being returned. Choose Return to refund or credit the customer, or Replace to exchange for the same or a different item.
3

Confirm stock and payment adjustment

Returned stock is added back to inventory automatically, and any refund/credit or price difference is recorded against the customer.
Returns and replacements are tracked separately from new sales, so your sales reports and dashboard reflect net figures accurately. See Understanding your dashboard.