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Settings → Notifications controls how BillBasket sends invoices, receipts, and reminders to your customers, and lets you customize exactly what those messages say.

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See it on your device

Screenshot coming soon — Android phone view.

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Notification Channels

Turn on or off the channels BillBasket can use to send invoices, receipts, and payment reminders to customers: WhatsApp, SMS, Email, or Copy-to-Clipboard (for pasting into whichever app you prefer manually). You can also pick a default channel, so BillBasket uses it automatically without asking each time you send something.

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Message Templates

Edit the wording of the messages sent to customers — invoices, receipts, payment reminders, and credit notes each have their own template. Templates support auto-filled tags like {customer_name}, {amount}, and {date}, which BillBasket replaces with the real values when the message is sent, so you only need to write the wording once.

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Try it: Sharma Kirana Store

1

Rajesh turns on WhatsApp

Rajesh Sharma opens Settings → Notifications → Notification Channels and turns on WhatsApp, setting it as the default channel since most of his customers use it.
2

Customizes the reminder message

He then opens Message Templates and edits the payment reminder template to add a friendly line, keeping the {customer_name} and {amount} tags so each customer’s reminder is still personalized automatically.