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Restart your device and try again. If it still won’t open, contact support — see Contacting support.
Check the printer is powered on and connected, and that it’s selected under printer settings.
Reconnect the scanner and make sure it’s in keyboard-emulation mode; for camera scanning, check camera permission is granted.

See it on your device

Settings → About BillBasket — check this first when reporting a problem. It shows your exact app version and build number, plus the database schema version, which support will usually ask for.
About BillBasket screen showing app version, build number, and database schema version