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See it on your device

Delivery Center screen with a warehouse picked and Incoming/Dispatched filter

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Try it: Bali Electronics

1

Pick a delivery center and find the pending order

A customer’s phone order needs to ship from the Service Center Warehouse. Vikram Bali picks it as the Delivery Center and switches to the Incoming tab to find the pending order.
2

Dispatch the order and print the Dispatch Challan

Vikram dispatches the order, printing the Dispatch Challan. His staff member Deepak later needs a spare copy for the courier, so he reopens the same order from the Dispatched tab and reprints it.
3

Look up a unit by serial or HUN in the Trace tab

A few days later, Vikram switches to the Trace tab and searches for that phone’s serial number to confirm where it was dispatched from and its current status.
Trace tab with a serial number entered in the HUN search field

What it is

Back to the overview of dispatch and traceability.