Serial tracking is only available for simple products (not services, and
not products already tracked by batch).
How to do it
See the step-by-step walkthrough for receiving, selling, and returning a serial-tracked unit.
Tracking serial numbers
Tracking serial numbers
Track individual units of a BillBasket product by serial number from stock receipt through billing, warranty lookup, and returns — ideal for electronics.
For high-value items where every unit matters individually — phones, TVs,
appliances — BillBasket can track stock by serial number instead of just a
quantity count. Turn on Track Serial Numbers on a product (Products →
edit product), then BillBasket asks for each unit’s serial number when you
receive stock, and lets you pick the exact unit being sold at billing time.